Grand Mercure Dubai City Exterior photoGrand Mercure Dubai City Exterior photo This is a brightly lit, inviting photo showcasing an elaborate spread of food, likely set up for a brunch, buffet, or gathering.

**The setting** features a modern backdrop with a white, geometric, honeycomb-like wall paneling. The food is displayed Grand Mercure Dubai City Exterior photo This is a bright, modern, and high-end indoor gym or fitness studio.

The space features a contemporary design aesthetic with clean lines and a sophisticated feel. The most striking element is the background, which consists of large windows covered w

Grand Mercure Dubai City – A Favorite for Families in Dubai

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Check rooms and rates
From$36 /night
Check-in
16Jun
Check-out
17Jun
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Casablanca St Off Airport Road, Dubai
-
Close to the Amazing Museum & Art Gallery
Great
8.2
7.8
/10
3.9
4.8
/5

5-star luxury hotel in Dubai's vibrant city center

Amenities

The hotel offers a Grand Pool Complex, perfect for relaxation and leisure. Guests have access to a fully equipped fitness center, enabling a variety of workout options. In addition, the hotel boasts an expansive event space, suitable for hosting conferences and celebrations.

Rooms

The hotel features 251 spacious rooms, many of which offer stunning views of the skyline. All accommodations include modern amenities, such as satellite television and minibars. Guests can choose from a variety of room types, ensuring a customized experience.

Location

Situated in the downtown area, the hotel is just minutes away from Dubai Mall and Burj Khalifa. The property's convenient location allows easy access to key attractions and entertainment venues. Additionally, the hotel connects guests to major public transport routes.

Dining

The hotel offers diverse dining options, including the signature restaurant The Spice Route. Guests can also enjoy casual dining at the Al Makan Café. The on-site lobby lounge provides a selection of refreshments in a comfortable setting.

Business

The hotel includes a well-equipped business center for professional needs. Meeting rooms are available, equipped with state-of-the-art audio-visual technology. Additionally, a dedicated conference team supports all events hosted at the hotel.

Highlights

Amenities: Grand Pool Complex and fully equipped fitness center

Rooms: 251 spacious rooms with skyline views

Location: minutes away from Dubai Mall and Burj Khalifa

Dining: The Spice Route and Al Makan Café

“What stands out is its embrace of Emirati heritage, offering a cultural immersion alongside modern comforts. The rooftop infinity pool provides a striking contrast, a serene escape with city views. I think it is a particularly good choice for families, thanks to its dedicated kids' club and diverse dining options.”
Hotel logo
Grace WhitmanContent & Editorial Director at Familyhotels

Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
  • Deluxe Suite
    2 persons
    45 sq. feet
    1 King-size bed
    Air conditioning
    Bathtub
  • Deluxe Twin Room
    2 persons
    32 sq. feet
    2 Single beds
    Air conditioning
    Bathtub
  • Premium King Room
    2 persons
    32 sq. feet
    1 King-size bed
    Air conditioning
    Bathtub
Show all rooms

Availability and pricing for your selected dates

Book your family’s getaway in a snap with up-to-date availability and pricing!
June 2026 - June 2027
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Choose dates to see prices
Check-in/ Check-out

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Great
8.4/10Review score

General

  • No smoking on site
  • Free Wi-Fi in public areas
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Coffee shop
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness centre
  • Sports trainer

Guest Parking

  • Electric kettle
  • Cookware/ Kitchen utensils

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Outdoor dining area
  • Packed lunches
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's buffet
  • Children's play area

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Rooftop pool
  • Heated swimming pool
  • Beach umbrellas
  • Sun loungers
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Turkish bath
  • Steam room
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage

Room features

  • Air conditioning
  • Heating
  • Soundproofed rooms
  • Sitting area
  • Dressing area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Washing machine
  • Free toiletries
  • Sink

Self-catering

  • Electric kettle
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
Show more

Grand Mercure Dubai City Location

Casablanca St Off Airport Road, Dubai
Explore Dubai
Explore Dubai Near Grand Mercure
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Dubai Dolphinarium
Dubai Dolphinarium
6-minute drive
Home to mesmerizing dolphin shows, this spot offers interactive experiences with marine life and delightful family entertainment.
Deira City Center Shopping Mall
Deira City Center Shopping Mall
4-minute drive
Featuring diverse shops, dining, and entertainment, this mall is perfect for shopping enthusiasts and family outings alike.
Deira Clocktower
Deira Clocktower
25-minute walk
An iconic landmark, the clocktower stands as a historical symbol of Dubai and is surrounded by bustling streets with eateries.
Creek Park
Creek Park
10-minute drive
A sprawling green space along Dubai Creek, offering playgrounds, picnic areas, and the Dubai Dolphinarium for family fun.
Water Sports at Jumeirah Beach
10-minute drive
Thrill-seekers can partake in jet skiing, parasailing, and paddleboarding at this popular beach. Rental services available.
Wellness at the Spa
5-minute walk
Relaxing spa treatments await, offering massages and wellness services. Perfect for rejuvenation after a busy day.
Fujiya
4-minute walk
This intimate Japanese eatery serves sushi and ramen with a cozy atmosphere. Reservations recommended on weekends.
Oasis Pool & Bar
4-minute walk
Casual dining with refreshing cocktails by the pool. Perfect for a relaxing meal with a nice view of lush landscapes.
Da Vinci's
5-minute walk
Italian cuisine in a friendly atmosphere. Signature pizza and pasta dishes are a must-try, catering to dietary needs.
TWO M Art Gallery
10-minute walk
Contemporary art exhibitions highlight local talent. The gallery often features special events and activities for all ages.
Children's City
Children's City
10-minute drive
An interactive children's museum offering engaging fun and educational exhibits. Ideal for families seeking entertaining outings.
Tips on navigating the city
  • City Centre
    Dubai 6 min  ·  2.2 mi
  • Airports
    Dubai Creek SPB (DCG) 7 min  ·  2.7 mi
    Dubai (DXB) 24 min  ·  9.8 mi
  • Train
    Oud Metha Station 5 min  ·  1.9 mi
    Dubai Healthcare City Station 5 min  ·  1.9 mi
  • Underground
    GGICO 6 min  ·  1700 ft
  • Bus
    Bus stop 5 min  ·  1400 ft
Get access to exclusive early booking discounts for your family’s upcoming getaway
Book now and enjoy exclusive rates on your family vacation!
Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in public areas for free.
Breakfast
The hotel offers a full breakfast at the price of AED 75 per person per day.
Pets
Pets are not allowed.
Languages
English, German, Chinese, Russian, Arabic, Hindi, Tagalog / Filipino, Urdu
Number of floors:
9
Number of rooms:
361
Former name
grand mercure dubai airport

Family-focused reviews and ratings

Read feedback from other families who have stayed to ensure you make the right choice.
Review summary
Based on recent reviews
Powered by AI
Guests often appreciate the hotel's convenient location, noting its proximity to Dubai Airport and a short walk to the metro station, making it easy to get around Dubai. The spacious rooms and well-equipped apartments with modern interiors are frequently mentioned as highlights, and some guests have received upgrades to one-bedroom apartments with complimentary breakfast. While the availability of the airport shuttle at specific times has not been clearly communicated according to some, others enjoy the free shuttle service to Le Mer beach, even though the area is under development. Overall, the breakfast buffet, with a massive variety of delicious options, is a common favorite.
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Review score
Based on 5714 verified reviews
9.1 /10
Perfect
90 %
Recommend
Location
8.8/10
Comfort
8.7/10
Facilities
8.4/10
Free WiFi
8.4/10
Pros
Free shuttle service
Comfortable beds
Helpful staff
Spacious room
Cons
Slow check-in
No iron
No street signs
Guest reviews
based on 5714 reviews
9.1/10
based on 4599 reviews
8.2/10
Louis from France
Single
Deluxe King Room DXB Airport Pick up & Drop off T1&T3 Shuttle Service to La Mer Beach Dubai Outlet Mall & Dubai Festival City
3 nights in November 2025
|
Reviewed: February 15, 2026
7/10
cute service really good food pool unavailability room dirtiness
The staff provided a super cute service. I observed that the breakfast food was really good. I also noted the convenient location with a short taxi ride to the city center.
The indoor pool and play area were unavailable after 8:00 pm. I found this to be a significant limitation. The room also seemed dirty. I observed leftover items from previous guests in the bathroom.
0 Helpful
Grayson from United States
Family with children
Deluxe King Room DXB Airport Pick up & Drop off T1&T3 Shuttle Service to La Mer Beach Dubai Outlet Mall & Dubai Festival City
3 nights in November 2025
|
Reviewed: February 13, 2026
7/10
helpful staff free shuttle strange smell warm temperature
The staffs was very friendly and helpful with any questions I have. The hotel provide free shuttle service to the beach and big shopping centers. I was able to visit many attractions thanks to this service.
My room had a strange smell. The air conditioner was not working so well. The room temperature was very warm.
0 Helpful
victoria from united kingdom
Family with children
deluxe king room dxb airport pick up & drop off t1&t3 shuttle service to la mer beach dubai outlet mall & dubai festival city
4 nights in November 2025
|
Reviewed: February 03, 2026
6/10
inconsistent housekeeping missing towels
the staff were very cute.
I stayed for several nights, but housekeeping was inconsistent. sometimes the room was cleaned thoroughly, other times it was just a quick tidy. one day, they forgot to replace the towels altogether. This was quite inconvenient!
0 Helpful
Victor from France
Single
Deluxe King Room DXB Airport Pick up & Drop off T1&T3 Shuttle Service to La Mer Beach Dubai Outlet Mall & Dubai Festival City
4 nights in November 2025
|
Reviewed: January 12, 2026
6/10

Acceptable stay, but some issues need attention

weak air conditioning ineffective curtains
The staff at reception were very friendly. I appreciated their assistance upon arrival.
The room I received was not up to standard. The air conditioning was weak and failed to cool the room adequately. The curtains also failed to block the sunlight, a major inconvenience that disrupted my sleep pattern significantly.
0 Helpful
Emma from United Kingdom
Single
deluxe king room dxb airport pick up & drop off t1&t3 shuttle service to la mer beach outlet mall & festival city
4 nights in November 2025
|
Reviewed: December 15, 2025
6/10

decent, but definitely not five stars

dirty carpet uncomfortable mattress
the breakfast had a range of selection to fulfill any appetite.
I found eyelashes on the floor and the carpet was not properly cleaned. other guests' clothes were behind the sofa bed. the mattress on the sofa bed was thin and uncomfortable. It was hardly a luxurious experience.
0 Helpful
Wayne from Australia
Single
Premium Suite DXB Airport Pick up & Drop off T1&T3 Shuttle Service to La Mer Beach Dubai Outlet Mall & Dubai Festival City
3 nights in October 2025
|
Reviewed: December 11, 2025
9.5/10

smooth service

attentive staff spacious suite airport shuttle
the staff was very attentive and helpful. they upgraded my room to a premium suite, and i really appreciated that. the suite itself was spacious and well-equipped and included airport shuttle, very convenient for my early morning flight.
The thermostat in my suite was not working properly, so the temperature was difficult to regulate. That was my only discomfort.
Location
9/10
The hotel has convenient access to pharmacies and supermarkets. several restaurants are nearby. it is close to the airport and a short distance to the metro station. That allows easy access to central areas.
Rooms
10/10
The premium suite included a comfortable bed and a modern interior design, we loved the mini bar. the room provides excellent speed for the internet signal. All required devices are available.
0 Helpful
|
Show more
FAQs
About Grand Mercure Dubai City
What is the distance from Grand Mercure Dubai City to Dubai Airport?
Grand Mercure Dubai City is located 2 km from Dubai Airport.
Which metro station is nearest to Grand Mercure Dubai City?
The nearest metro station to Grand Mercure Dubai City is GGICO metro station, located next to the hotel.
What types of facilities does Grand Mercure Dubai City offer for relaxation?
The hotel features two outdoor swimming pools, including an infinity pool, as well as a full-service spa.
What dining options are available at Grand Mercure Dubai City?
Dining options at Grand Mercure Dubai City include Walima, serving Middle Eastern cuisine, and Qova, a specialty café.
Is breakfast included in the stay at Grand Mercure Dubai City?
Breakfast is available at Grand Mercure Dubai City for an additional charge of 75 AED.
What are the check-in and check-out times at Grand Mercure Dubai City?
Check-in at Grand Mercure Dubai City is at 15:00, and check-out is by 12:00.
Does Grand Mercure Dubai City offer free Wi-Fi?
Complimentary Wi-Fi is available throughout Grand Mercure Dubai City.
Are there any options for children's entertainment at Grand Mercure Dubai City?
Grand Mercure Dubai City offers a kids' club and children's play area.
Is parking available at Grand Mercure Dubai City?
Free private parking is available on-site at Grand Mercure Dubai City without the need for reservation.
What languages are spoken by the staff at Grand Mercure Dubai City?
The staff at Grand Mercure Dubai City is proficient in multiple languages, including English.
What room amenities are provided at Grand Mercure Dubai City?
Rooms at Grand Mercure Dubai City include air conditioning, a flat-screen TV with satellite channels, and a minibar.

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Check-in
16Jun
Check-out
17Jun
Rooms and Guests2 Guests, 1 Room